Also, send a PM to
CSFBC by including your user id.
When a message is sent to this user, the forum reports that he is an impostor.
can anyone confirm if this user is legit? been tryna contact them for a while now with password reset issues...
I don't think the CSFBC account has been confirmed as the official customer service by wetsuit (or TheQuin), but judging by the post history, it's most likely legit. I don't think anyone would be trolling for over 2 months, and if they had fraudulent intentions, we'd probably know by know.
That being said, never share any sensitive details like passwords etc with people on the forum. All the customer service needs to know to look into your queries is either your email address or your user id.