But they don't give me any information about what I'm waiting for. They are constantly stalling. I gave up on the site I play on and chose you, but I cannot withdraw my money at the moment. I hope the problem is solved as soon as possible.
From what I have seen, kyc verification can take up to some hours or days depending on how long it takes the third party to verify your details - so since they haven’t given you any response yet just hold on and let them round off the whole process.
I’m not sure there’s any way to speed up the process so if a representative should reply you it will still be the same “we’ll let you know as soon as we’re done” so just chill and hope it comes out well.
I’ll also advice staying away from the account until you get a response so that you won’t end up gambling everything away - you know as a gambler there is a urge to keep gambling when you still have a huge balance left in your account, so to avoid that just look for something to distract yourself during this whole waiting period.