Is there any direct response?
Actually it is difficult to get your money back because you have stated that you have violated their rules, just consider this a valuable lesson for you in the future not to repeat it again,
There's no redemption on a case like this that involves violation of the ToS. Casino is always firm when it come to their decision about the punishment for ToS violators or else many cheaters will keep doing this same route of asking for sympathy just to get their way.
This case should be locked since the OP admitted the mistakes that cause the violation. I wonder what's the purpose of this thread seeking for redemption that is not possible.