They definitely have some internal problems, but I wouldn't say that the Freebitcoin site is experiencing a mass leaving of users because of this. Over the last month, the Freebitcoin site has had 7% less traffic but it doesn't seem critical as it still has multi-million traffic.
But you'd have to see how much of that traffic is from people like me, who just play the free game and that's it. The way things are going, I don't trust depositing anything or having bitcoin there because of the daily interest they give or anything. But every now and then I play the free game in case I get the $200.
As the site still remain operational till date with people getting their issues resolved, I still believe they will come back fully as they were before. Maybe they are doing a complete overhaul of their entire system, the reason it is taking them much time to set everything perfectly in order. However, I will not blame anyone who is sceptical about making deposits just yet, perhaps when things gets normalised and new issues stop occurring, then there will be higher confidence to make deposits.