Post
Topic
Board Hardware
Re: Official FutureBit Apollo II/BTC Software/Image and Support thread
by
PennyBit
on 24/09/2024, 20:34:32 UTC
We have bought an Apollo II, we are in Argentina and we still couldn't get it to start, we have flashed memories but it's still the same, can anyone help us?
We have support but we didn't hit the right button either.
The idea is to buy others but we need this equipment to work correctly.

Hi Mariojosegallo,

Your question is very difficult to decipher as currently written. I understand there may be a language barrier here but put yourself in the reader's shoes and try to understand the confusion. In other words, the more specific the information you can provide the more helpful we can be . . .

1) Being in Argentina shouldn't be a problem or make a difference with the exception of the power supply and / or language of the interface. Are any of those issues a problem?
2) When you say you can't "get it" to start, what are you referring to? . . . the node, the miner, or the power? Each one of those will have a different approach to fixing.
3) When you "hit a button for support" . . .  what are you referring to? And what was the "wrong" button you clicked? Are you referring to the link to the Futurebit support webpage? If so, you may need to email them.

If you don't quite understand the questions above, perhaps you know someone else close to you that can help to explain the technical problems you're experiencing to us so that we can be of more help.

Cheers!