08/15/2024 The hacker withdrew all cryptos from my Metamask account. The hacker transferred all of the cryptocurrencies (about $70,000) to his/her account. The balance of all of my cryptocurrencies are 0 in Metamask. I contacted the Metamask support team. Metamask refers me to the Cryptoforensic Investigators team through email
team@cryptoforensic.com. And Metamask closes this case. Until 09/25/2024 I didn't receive any email from the Crypto forensic team. What can I do to get back my crypto currencies? I feel very frustrated. What is the point of investing in crypto currency then the hacker came in and wiped out my account?
PS. Metamask removed my post in r/Metamask
Unfortunately I don't have any help to render in your situation but I have created so many topics on this forum about why it is important to invest in a non custodial hardware wallet, every hackers need your hardware wallet to pass a transaction.
70k in a metamask is way too much, I bought my first offline hardware wallet when my portfolio starts moving up to 8k in total value, you took a big risk using a mobile wallet like metamask to store massive amount of assets, I hope you learn from it, also others that are saying hardware wallet isn't necessary.
Do not blame metamask for this, they are not responsible for the safety of your recovery seed, by the way how do you keep those? Cloud? Or may be you took screenshot of your recovery seed? I need to ask these questions since you appear to be a newbie.
Once again, sorry for your loss.