08/15/2024 The hacker withdrew all cryptos from my Metamask account. The hacker transferred all of the cryptocurrencies (about $70,000) to his/her account. The balance of all of my cryptocurrencies are 0 in Metamask. I contacted the Metamask support team. Metamask refers me to the Cryptoforensic Investigators team through email
team@cryptoforensic.com. And Metamask closes this case. Until 09/25/2024 I didn't receive any email from the Crypto forensic team. What can I do to get back my crypto currencies? I feel very frustrated. What is the point of investing in crypto currency then the hacker came in and wiped out my account?
PS. Metamask removed my post in r/Metamask
Expect that to happen since Metamask cannot do anything to return your money. That's why you need to be responsible on each action you do. The only thing they could do is to guide you on right authorities that can possibly help your case.
Metamask is self costudial wallet that means they don't have the access of each users wallet. If the case they have full control of the wallets well start to get scared with that situation since the risk to get scam is so high.
Also I guess you are been compromised by malware that's why this incident happened to you. Metamask has a guide towards this matter so that their user could avoid any possible hacking issue. Please refer that information in this article
https://support.metamask.io/privacy-and-security/ive-been-hacked-scammed-unauthorized-transactions-on-my-account/