I feel very sad for you because you lost a lot of money. What were the approximate losses, it seems to be around $100,000.
Clearly you do not want to hear these words but at least you now know what happened to you and it really was an expensive lesson regardless of the circumstances you are going through. The chances of you getting anything returned are virtually zero therefore I hope you recover from this episode and manage to store a small fortune again soon.
https://www.youtube.com/watch?v=B9OoxUpGSmUThank you for Nikolay sharing this video in Youtube. This video is exactly what happens to me.
On 08/08/2024 about 1:00 pm PST a man spoke perfect English pretending a Google Technical Support.
I asked him where is he and he said that he is in California.
I talked with him for a few minutes and I gave him the Google Verification Code.
I save my bitcoin website in Google Doc with username and password.
08/08/2024 The hacker withdrew 2 transactions: 2795.34942 UNI at 2:09 pm PST and 624.31748 UNI at 2:14 pm PST.
I saw the UNI is withdrawing from my Kraken app and I am panic.
I chatted right way with Kraken and Kraken froze and locked the account and gave a ticket number.
After week of waiting, Kraken has a person called me to ask my case with the ticket number.
I talked with Kraken custom support hours on the phone and Kraken can not refund $20K to me because of my fault and they close the case.
Kraken said that Google email links to 2FA so the hacker can bypass 2FA of my Kraken account.
I lost a total 3419.6669 UNI x $6.29/UNI = $21509.70
On the same day 08/08/2024 about 2:15 pm the hacker tried to withdraw bitcoin from my Coinbase account but failed.
Maybe I added the whitelist to withdraw bitcoin from Coinbase so the hacker can not withdraw it.
About 2:00 pm a man pretending Coinbase customer support called me and I hang up the phone right away.
I should transfer all of my cryptos from my Metamask wallet right away but I didn't.
Until 08/15/2024 the hacker wiped out all of my cryptos about 70K in my Metamask account.
Now sitting down and thinking back and biting to myself I should not answer the phone call.
I was not naive to give the Google Verification Code so I would not lost the money.
I am stupid to know that Google Customer Support or Coinbase Customer Support never call you.
I should switch to use Proton Mail instead of Google email, buy Trezor hardware wallet, YubiKey.
I think there are a thousand ways hacker try to steal bitcoin, cryptos if they know you own cryptos.
This is an expensive lesson for me after this circumstance going through my life.