I can deal with your issue directly in this ANN if the platform allows it and doesn't break its rules. I've been posting a bit less frequently lately as I honestly don't fully understand all the rules of this forum.
It’s allowed to solve the issue on the ANN thread, Actually it’s the best way to make it transparent to everyone and at the same time works as a form of marketing since you are addressing all the issue here. There’s no rules you will break by simply answering the question in your ANN thread.
The only rule you should watch out is posting consecutively without other user reply on your thread. You need to wait for other user to reply before you can post. Just avoid making consecutive post without user post as interval to yours.