That's the twist there, you seem to have invested a long time into that game. Have you ever made other withdrawals before that $3k that you've earned there? Because that's what familiar is with the game's scheme. If you haven't invested to any of their in-game products then you won't be allowed to withdraw or you should be asked to deposit an specific amount before they allow you to withdraw for which don't believe with that conditions that they're setting. It's a trap.