We are a North American company with operations in Canada and the US. Nothing to do with China.
Small update:AsicJungle explained that this was a misunderstanding caused by their sales person who told us that they will pay (in writing and asked an invoice from us) for minor repairs we did. Their DOA policy says you must send it back as "trust your" customer doesn't extend as far as replacing a few $90 controller boards... To be fair, they
did fix the units we sent in. Problem is that sending in cost almost more than the replacement part with used machines.
So now we at least know to not expect the payment, before this thread it was just no answer.