Take this as a lesson and stop gambling in bad-reputation casinos, if you see the feedback on trustpilot you will find posts like the next one:
Very very bad casino they don't pay money when you win .
Deposit very fast but withdrawal very bad .
They stole money people
So, the next time that you are ready to make a $10k deposit, it is worth reading a little more about where you will put your money and who you are trusting, because casinos can take any excuse for old users' money and there is nothing that we as users can do, because their rules and their ToS are bullet proof.