We are not sure who the user "Gabrics" is, but he made a few false statements that we think are important to correct. First, we did not make any statements in writing about a payment to be made to the client, if we did, please provide them to us and we will honour those payments. Secondly, this issue was addressed via email with the customer, and only after we explained our policy to them did they decide to bring this matter to bitcointalk.

ASIC Jungle has proudly sold hundreds of thousands of ASICs globally, adhering to the highest industry standards. However, we must also protect ourselves from potential bad actors, which is why our warranty process for used hardware is clear and necessary.

We appreciate everyone’s understanding and wish you all a great day.