Does "CEG" not intend to resolve complaints anymore? I sent an email yesterday but no reply.
When will "GCB" start handling complaints? Early 2025?
I think things will be far easier if you bother to read posts. Situation with CEG and other master license holder has been explained, though I can't be 100% sure with what I said; they simply lost their power over casinos during the overhaul. As for GCB, it's also been explained on the other thread, the one you also actively commented on. If I may repeat, they're a transitioning body, they currently do not mediate disputes, but their "successor", CGA, that's planned to be active by 2025 and will governs all B2C and B2B gambling industries in Curacao, most likely will.