My account was closed with balance
They asked me for confirmation
After a week, they sent me a link to send documents
They accepted my live confirmation
But every document I send to confirm the address is rejected
Water and electricity bill with my name
Postal code certificate
Tax certificate
Bank statement
They all rejected
All these documents are accepted in Iran
Today they answered me that we will no longer approve you if this is completely unfair
This site plays with my soul and nerves every time
Oh? I think this will be a rather long discussion that'll be best moved to a dedicated topic, as I'll require you to supply us with evidences to support your claim and perhaps other things, that'll be rather OOT if we continue on this ANN thread.
Kindly create your scam accusation thread, complete with screenshots of conversation and other supporting evidence. I'll visit that thread, give it a read, and will nudge their staff once everything's verified to be a valid claim.
Did you even check whether your country is allowed by BC before registering your account with them? I guess not as Iran falls under the Blacklisted Territories. That is the reason why they did not accept your documents and closed your account.
All NetEnt Casino Games may not be offered in the following territories:
[...] Iran,[...]
bc.game/help/providers
That extra clause of the restricted teritory is specifically for games provided by NetEnt. If he played games provided by NetEnt, then yes, he's on a difficult situation [which I assume BC will have it blocked from Iran by default], but BC have several providers, not just NetEnt, so there is a chance that he didn't breach any ToS, since he didn't play games that's prohibited for Iranian.