I also haven't got any promos in sports even though I am quite active in sports betting even in small amounts, less than 1% of all my gambling activities.
Related to KYC I think all submissions are still in the queue I even suspected that the team would check it after the specified schedule because on normal days they need 3-7 days to be processed and imagine at this time maybe thousands of submissions in the queue. By the way, the poker tournament will start in the next 1 minute, let's join