@Synchronice, Using a VPN sounds tempting but I’d rather not risk it with the KYC issues. I’ll definitely steer clear of using a VPN to avoid any potential conflicts with their rules.

Thanks for the heads-up, Alone. That's great to hear that they prioritize paying out winnings. I'll keep that in mind as I continue to explore options. Hopefully, their support team can help me sort this out without any issues. Fingers crossed!