Now that you have solved your problem, I advise you to move off all your funds to a safe open source noncustodial wallet. This is more like a wake-up call to you on what could possibly happen at any time when you leave your funds in a custodial wallet

Tomorrow, Freewallet could just disappear or shutdown their wallet service, and you will never have any way of recovering your funds. Basically, your funds are at their mercy.