deposited well over 10k withdrew 3k just fine and when I won big they asked me to KYC
Hey pearlybeard, I'm very sorry to hear about this situation. Would you mind giving me your Razed username? You can direct message it to me if you'd prefer. I'll happily look into this situation. We do not request KYC simply due to players winning 'big'. On the rare case that KYC is requested it is often due to unusual activity on a players account. I'd love to take a closer look myself and try to understand how this outcome eventuated.
There is first one to post His issue against your site but seems like you did not give Him attention ,is there any reason for denying to address the first poster here?
It's sad that being new casino there are already issues throwing against your site.
I've been playing in that site for the last month overall its chill community with some friendly people, support and vip hosts are somewhat friendly too but I had a really bad experience in the site. Somehow besides Live casino blackjack and sports I couldn't win anything on this site.
Also I had a situation where they cancelled me winning bets for $1000 + saying there was mistake in the odds.
Somehow I had the same bet placed on another crypto website and it was paid as a win without issue.
I never received any compensation from my vip host or the support for this screwing.
It's weird how a winning bets are being cancelled but loosing ones never.
Regardless I'm quitting the site now, despite their rewards being claimed to be the best (they are actually not bad) but if you are high rank on other websites I don't see a reason for you to switch to this site.
I will give them a couple of months to see how they will adapt and I might come back one day. For now I'm saying goodbye to Razed.
Care to give this one as well like how you prioritized @pearlybeard's case ?