Any update please? I shared the same problem.
I found myself in a similar situation. HTX/Huobi blocked the withdrawal of funds and is asking for data that I do not have. In response to all my attempts to clarify the situation, they send me a letter with similar demands. The transfer they had questions about was $250, but they blocked all assets in the account.
On the site HTX.com I did't find the legal name of the company and the place of registration. Maybe someone knows?
Don't hesitate to post evidence of your issues with this exchange. The more we have, the easier it will be to spread the word and show the community that this is one of their standard business methods and not just an isolated case.
To my knowledge, they have no publicly place of registration. And even when there is one, it often leads nowhere
https://youtu.be/soNnMObpiYM?si=iBlxgYzIBeNYzDJv&t=162Given how this company operate, I don't think a legal procedure can get you anywhere in this case, no matter where it's done from.