Post
Topic
Board Exchanges
Re: KRAKEN Exchange Foul Play!
by
thevoyager23
on 01/11/2024, 22:19:16 UTC
I set up 2FA, now I can't log in, I am checking the google authenticator app but no codes are appearing. This is truly a balls operation.

Youu were probably told during the setup to backup your secret key-- a string of alphanumeric chracters. Did you do it? if so, you can use it to generate codes. Just key-in the secret key instead of scanning a QR code.

But I would recommend a different TOTP app than Google Authenticator. Basically more secure and has better backup mechanism, see: https://getaegis.app/

I don't remember being given this option. The workthrough kraken gave me was a bit confusing.
I need to get back into my account. Kraken not even replying to me now.