Just checked your post history, you had also problem with KYC verification at
another betting site. Your account was also blocked in another casino, and they had explained the reason for blocking your account.
~ This player signed up for Playbetr, as well as multiple other sites, to place max bets on an eSports match which was later determined by our odds provider to have been fixed. The odds provider is also working with the eSports league to ensure that the proper sanctions are issued to the team in question. ~
You actually dig deeply to find it and PlayBetr is trusted casino too. They have been in the forum for many years, run a very long campaign and their team acquire Betcoin.AG a couple of years ago too.
I'm not accusing you yet. But your history gives a hint that you have the habit of taking benefits on sportsbook in a wrong manner. Were you playing casino games or doing sports betting at Shuffle?
It's not accusation against this user in this case with Shuffle.com platform, but gambling record and his failed accusation against PlayBetr show that it's hard to trust his words. Except if Shuffle.com can not provide valid proof against the user. Base on your finding, my trust will go to Shuffle.com team, not the user.