I am messaging them through their contact section, emailed them and then the email carries on in my own email client.
It's like dealing with a bunch of sassy girls at high school, they seem to choose themselves if they will deal with me or not.. It will have been 4 days tomorroe since I had a reply.
I opend a new email case too, yesterday daytime and no reply yet. I am getting pi**ed off now.
That's really pissing off when you've been there for a few days and no one replies on you. If it's a simple reply reassuring you that they're on it, that would calm you for sure. There's nothing you can do now but to be more patient, I'm sorry about your experience although I am not part of them nor works for them but as said by albn, it seems that they've been blasted with a lot of concerns that it takes time to answer yours.