Let's give him chance to defend his accusation and of course we will also need to see replies and information shared by Shuffle team. In any accusation, we need to get information from two sides, the company and the user. The company has to follow their ToS, that includes privacy protection on their users so they will not release all information of any user.
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No one is taking zxcvb322's change to defend himself, other then himself by using profanity and refusing to give any details.

He already had a change to describe the problem and make an accusation, which he didn't chose to elaborate further.
And bare in mind that literally no one was preventing him to do that. This forum is notoriously famous for not censoring anyone who speaks out.
And he didn't even specify that if he would be eligible for the withdraw, just that his kyc wasn't yet approved.