OP: take a minute to read over Shuffle’s T&Cs. Or any sites for that matter. They specifically state that they can ban a player at anytime for any reason. Shuffle is very specific about that with their affiliate program. Same is true for their airdrops.
I know the player you’re referring to and she was an incredibly toxic player. I’m assuming Shuffle didn’t want to be associated with that. In fact, that player has been notoriously banned from many well known casinos or muted at the very least.
I’m very well aware of the terms however when you enter into a business relationship e.g. affiliate referrals is where these terms no longer apply to average players.
Shuffle could mute Mandy and others like they did to me
Shuffle can limit support to absuive people which they love to do for no reason after their bad employees scammed someone
Shuffle could make a wallet connect and allow players to still collect their earnings without gambling
Shuffle could ask for KYC docs before partnering with any affiliate even for %1 commission but they choose not to in order to have expectations of valid account closures
But in very bad faith those choose to ignore these problems because they benefit much more when they do, and rather than hiring professionals who’s conduct is not questionable they again choose to allow these cock suckers free reign to treat people like dumpster fires