Yes, that's right. I wrote my review of this bookmaker a long time ago. But after reading other people's complaints, I got the impression that it was all a waste of time.
The situation changed when I saw the great work done by holydarkness https://bitcointalk.org/index.php?topic=5481683
I was very impressed by what he was doing.
That's why I sent him a private message, inviting him to this topic.
Thanks to this table, I quickly found all the complaints about BK8 and it turns out that the bookmaker's representative is getting in touch. (They communicated with me automatically, sending the same messages)
Although I had already come to terms with the fact that my money was stolen, I decided that at least my story should be included in this list.
Uhh... The screenshot of your conversation with them will be very much appreciated, if you can provide that. And to clarify things [of which, one of the reason I am asking for the screenshot of the convo as other evidence, as it'll make situation comprehension easier] you're agreeing to them returning your deposit? Uhh, that'll be one of a though case to argue, given you've give your agreement. Though at the same time, they didn't give much choice by, "Unfortunately, the decision is final and cannot be revised."
If you can substantiate the conversation taken place in the past, I'll try to reach to them, at least to learn what violation you did.