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Since BK8 does not support correspondence via mail (most likely this was done for a reason), all dialogues were made in the chat, which cannot be restored.
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Ahh, I see. Let me try to get their attention.
Do you mind to share me your uhh... I'll be honest here that I am not quite familiar with BK8, so I don't know what they use to identify their users. UID? Username? Email? So... whichever of those that can be used to tell them it's your account that I raised to them. Mind to share it with me? By PM is fine if you prefer them to be private.
I have nothing more to add.
I am sure that there is every reason to accuse BK8 of fraud!
We'll get to the bottom of that as we progress. Until then, it's still unclear who did what and why.