I have earned 2mBTC and need to win 748mBTC which translates to ~$50K USD earned!
I think you misunderstood the rules - that’s not how rollover requirements work. If you deposit, let’s say, 10 mBTC and get a 250% bonus, your balance becomes 35 mBTC. To meet a 20x rollover requirement, you’d need to place bets totaling 700 mBTC before you can withdraw any of your balance.
He's not too far off in all honesty. Yes he has to wager 700mbtc but he will have to win quite a large amount to be able to keep betting or place a whole bunch on 1.01 odds bets and pray none of them lose.
It's a bad situation all the way around if you cannot opt out. I think you should have that option upon depositing and you probably shouldn't make a bet if you are trying to opt out. Wait until support handled the issue before betting, otherwise it looks like you were ok with it if you lost but not ok with it if you won.
That's definitely tough, but still doable if OP takes their time and works through the rollover requirement. Betting on 1.01 odds isn’t a good idea, that’s practically a recipe for disaster. Instead, they should play it slow and steady, focusing on volume. I’m not sure about the minimum bet for this casino, but if OP can stick to the minimums and avoid losing too much, they might eventually hit that 700 mBTC in total bets, and then the withdrawal will be unlocked.
But I’m curious, do you think OP's experience justifies a scam accusation against the casino?