Hello again! Is it possible to solve this now somehow? its been almost 3 years
Hello, I have an interesting situation with RooBet.
I made a deposit by mistake to wrong network. I sent 3.1ETH from my metamask wallet bsc network to their ETH wallet, now the money is hanging in their wallet but on bsc network.
I am attaching all the data:
https://bscscan.com/tx/0xc325c9ed8f8725c983d2518a91bae3106821e39646a17676920f6e4ae613dc49
https://bscscan.com/token/0x2170ed0880ac9a755fd29b2688956bd959f933f8?a=0x8704dc7a2a6eb0330f2aaad9cb2ae8053b52f2d1
I wrote to their support to connect to the wallet and send the money back. But they replied that the entire system is automated and they can't help.
Is there really no way out in this case? if these wallets are assigned to some exchange, then the exchange could send the money back?
If someone helps to solve this problem, I will transfer 50% of the total amount for the help.
I made a deposit by mistake to wrong network. I sent 3.1ETH from my metamask wallet bsc network to their ETH wallet, now the money is hanging in their wallet but on bsc network.
I am attaching all the data:
https://bscscan.com/tx/0xc325c9ed8f8725c983d2518a91bae3106821e39646a17676920f6e4ae613dc49
https://bscscan.com/token/0x2170ed0880ac9a755fd29b2688956bd959f933f8?a=0x8704dc7a2a6eb0330f2aaad9cb2ae8053b52f2d1
I wrote to their support to connect to the wallet and send the money back. But they replied that the entire system is automated and they can't help.
Is there really no way out in this case? if these wallets are assigned to some exchange, then the exchange could send the money back?
If someone helps to solve this problem, I will transfer 50% of the total amount for the help.
However, it is possible that the automation of payments and security rules simply do not allow using the manual mode in this case.
By the way, I would really like to know this from those forum users who have encountered a similar situation.