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That's most likely the case. It seems this person doesn't want to take full responsibility for the action he/she made. This person didn't even understand the word restricted and there's no point in further discussing this matter against that person since it is a waste of time. If this is in the physical casino, then this person is most likely getting banned from the casino. We don't need to help someone who doesn't want someone to help that person.
That shilling account has been discarded for a long, and we now know that he is just making those baseless accusations based on the fact that he has been paid to do that job, but that was low of him to take up such a job to create false statements about other competitors.
I placed the mate on my ignore list to avoid seeing his future comments henceforth, just as I stated earlier, many have misplaced their responsibility on online platforms, VPN or other access bypass methods is a great offence and any gambler that is involved in such should be ready to take whatever outcome that comes from such decisions.