While we proudly offer an anonymous, no-KYC experience, there are exceptional cases where identity verification may be necessary to protect the integrity of our platform and prevent fraudulent activities. This approach helps us safeguard our community while maintaining our commitment to privacy and ease of access.
I got a flashback from reading this reply. I understand you need to make some compromises, but the terms are so vague and the marketing is clearly misleading as mentioned by many others. You clearly stated that you'll ask for KYC if the user's gambling volume reaches a certain threshold, which means everyone would eventually have to do KYC. Why not make the numbers clear?
I don't think changing your tagline from "No KYC" to "privacy-first casino" or something similar is going to harm your branding that much. At the very least people won't misunderstand since your ToS definitely contradicts your claims. CMIIW.