We need to spread the word. I want to help more than just myself!
Yesterday, I sent bitcoins, they were credited to the deposit address, the blockchain shows everything as it should. There are more than 40 network confirmations, however my balance is 0. There are already more than 5 posts in X under @freebitco's posts, with similar problem. Support is silent, no one will answer in X - how to reach the administration?
Keep calm, don't send more than one email to support,
yes,
many are coming here and on their other page to complain
about the same problem with the deposit that was confirmed on the blockchain,
but was not credited on the site, I noticed that little by little they are solving,
I even saw them reanswer the email, which they almost never answer,
but they read... and little by little, users of the site like you
are coming back to say that their deposits have been credited,
some have been waiting for more than a week,
I believe it must be because they open several complaint tickets,
and then they are punished and make them wait a little longer...
_But yes,
it is still a new problem coming after many others that have not yet been solved.