I received the funds on my balance, I immediately put them on the withdrawal, and in 8 hours they came to my address. I am happy that everything was resolved for the better. 
Good to know. This means they are doing their best but somehow the system is a mess and they are having difficult time. Hopefully they will fix the issues and run the operation smoothly again.It makes no sense that these things take months to resolve and at the same time we believe that the same team of people is behind everything. What's happening has never happened before, and whoever is trying to fix things is doing it very amateurishly and after months has still not managed to figure out what exactly the problem is.