Freebitco PR account said that TheQuin is very busy, and he is focused on fraud prevention across their multiple properties (Freebitco also owns Dplay some other FUN based projects and if I amn't wrong, they also own Club Riches).
Ah, was it through a PM or public post?
I think shield132 was referring to the post made by Freebitco PR publicly on their own thread. That post was made more than 5 months ago and TheQuin is till inactive.
below is the relevant post.
TheQuin is currently focusing on fraud prevention across our multiple properties and is no longer active on the forum. Customer support will now be handled by a professional team.