Hello, I have an interesting situation with RooBet.
I made a deposit by mistake to wrong network. I sent 3.1ETH from my metamask wallet bsc network to their ETH wallet, now the money is hanging in their wallet but on bsc network.
I wrote to their support to connect to the wallet and send the money back. But they replied that the entire system is automated and they can't help.
Is there really no way out in this case? if these wallets are assigned to some exchange, then the exchange could send the money back?
If someone helps to solve this problem, I will transfer 50% of the total amount for the help.
Wow, that is a significant amount given that ETH price has appreciated over time
I understand where they are coming from. The fact that that ETH has stayed in that wallet for all those months without moving means access to private keys to the addresses is near to impossible for security purposes
Maybe you could try pushing them to adopt the BSC network as well. ETH network fees ares still so high anyway.