Hello friends, I fell into the Free Wallet authentication loop and this is a new scam tactic that they all ask for your authentication documents and this loop repeats again and you get no results. Please help me, friends, so I can get my assets back from these scammers.
Regards
We have already talked in another topic (it’s best not to make posts separately, it’s not very good that there are so many different threads dedicated to Freewallet on the forum. It would be better if all customer complaints were in one topic and newcomers could see how many users have encountered KYC fraud)
Try to describe in detail what exactly you encountered (when you noticed the blockage, what the correspondence with support was about), add screenshots (it’s better to erase personal data). This will look convincing and the wallet representative will not be able to write standard phrases like “send us the ticket number and we’ll figure it out”