~snip~ They say I breached legal terms 5.1 and 15.1, which I didn't and I don't even understand what they didn't like about me, when I asked for additional details they just say the same thing again that I breached legal terms legal terms 5.1 and 15.1 like notal NPCs to be honest. ~
You will always get the same answer by reaching their live support agent or email support team. They aren't going to give you exact information for closing your account and seizing the funds. Even you won't get any help from any 3rd party mediators. Thunderpick team don't cooperate with the mediators. Now you have only one option left to get further help or information, you have to send email to their
Dispute Resolution Office.