Based on this story they clearly just didn't want to pay commission to you anymore and were trying to find any reason not to pay you anymore. Granted you made a really stupid mistake - providing them with fake kyc documents for some reason (even though asking for kyc 2 years later for such a established account with ton of referrals, cmon). If the kyc part wasn't the case I would totally sue them for that. Kyc or not, they don't honor the referral program and don't the deserve the business you brought them at all.
Exactly. If this is about compliance, why not turn my account into a withdrawal only account? If it has nothing to do with greed, why has Simba not been given bonuses that include the commission they are no longer paying me? Why does Shuffle get to keep my players, all their money, my account, my airdrop and the $300,000 I lost in my time there. It makes no sense.