Welcome to the forum. I remember seeing an ANN thread about your casino some weeks back but it was unofficial, good to have the official presence. I will be checking your site to find features that stand out, but overall you will get more users by staying consistent and showing you are present and active for users.
...our platform distinguishes itself with rapid transaction speeds and a user-centric approach, enhancing overall experience and efficiency.
Are you referring to time it takes to process withdrawals since you cannot control network transaction rate?
Maybe some managers will contact you, and they will usually guide you.
I think I saw a hint in the earlier thread that they are already in contact with someone. We wait and see now.
- Jay -