Re: Official FutureBit Apollo II/BTC Software/Image and Support thread

Well, less than 30 days and this POS is ded. WTF? Apollo II, 1 TB. Came home and it was off. Won't power back on. Unplugged, let it sit, plugged it back in, nothing. Any ideas?

There was a batch of miners with a bad power switch. You might need to flip/jiggle it to get it to work. I actually opened my unit up and bypassed the switch, so it feeds power directly from the plug into the PSU.
But they'll replace the switch if you send it back.

Still waiting to hear from Futurebit to see if they will warranty my unit. I don't want to open it up before I hear from them, but what are the steps to get to the switch?

Of course we will warranty, all Apollo II units have at least 6 months of warranty left. If you have a bad switch we can either setup an RMA or send you the replacement if you feel like swapping it out yourself to save downtime. It's a pretty easy snap in module, but you need to cut off the tabs or take both top and bottom covers off to squeeze the old one through the case.

I have sent 2 separate emails to your support team and have received zero replies. Sent the first one on 11/19/24 and the second one on 11/21/24....

Dont see any open tickets from those dates...DM me your email