OK, so OP lied....I've yet to come across someone with a gambling, alcohol, or drug problem that hasn't lied.  And to be fair, he's admitting it here, so personally I wouldn't hold that against him to any great extent. 

On the other hand, regardless of what an online casino promises as far as helping problem gamblers, ultimately the responsibility rests in the hands of the individual.  A lot of these casinos have proven themselves to be shady as hell, and if you find out that they're not honoring their own promises in the name of preserving their profits, well, that shouldn't come as a surprise.

Is there anything a problem gambler can do that doesn't rely on trust that a casino will ban them from logging in or whatever else they say they'll do?  This isn't the first time I've come across a complaint like this.