It started on 10th of December 2022 after a loss of 15-20 Blackjack 3D loss in row i deposited 6-7 times in few minutes and loss my first biggest loss after few minutes i got it in my head that i cross the line and wanted to be banned i have told them in chat many many times i request pernament ban this is scam no chancei can lose this much in row the dealer to get 10 times 21 in row and etc they responded with probably fair bla bla
after that i send them email that i request pernament ban 4 days later i asked for unban 3 days later i got it claimed all of my rewards throwed them away gambled and requested again pernament ban withouot any options for unban thats it i hope this explains your questions
Hmm, apparently, we'll need to extend it to a couple more communication since I am yet to get a definitive answer from you.
To clarify, on 10th of December 2022, when you lost big and you, I quote, "got it in my head that i cross the line and wanted to be banned", you're referring that you realized at that point that you lost control and became a gambling addicted or you simply think you needed time to calm down and take a break from gamble?