This is not the first case Roobet to not ban gambling addicted players who have stated it casino guru is full of cases like me
Yes it my own fault that i have opened more accounts but if u are gambling addicted when it hits u will do everyting to just gamble again and the casino must do his best to stop it while in my case the casino did nothing
same kyc details same ip same pc + stated they knew its me and all of my accounts are linked to me
I am glad you are accepting it is your fault regardless of the failings of the casino.
acceptable outcome is either 100% refund of the second account or atleast 60-70% since its big amounth and il sign document that says if i open in future more accounts (the casino not ban them ) im the one responsible for the losses if happen thats it refund me and il never come to you again or hear by me regarding this
In essence it seems you would stop attaching any blame to the casino on the basis a payment for the losses on the second account are covered in part or full but I do not see them going down that route. If that is what you are either waiting for or hoping for then you are probably wasting your time. As unfair as it might seem to you, they will probably not accept responsibility for their error.
I blame them because they did not do what their tos says and they do not have any system for gambling problematic players to stop them or limit for losses / deposits while mostly of other top casinos implemented them
and they do not have any options where u can get self exclude on X period of time that will be instant but u need to send email and wait 2-3 days for reply and then write them again yes i confirm my statement so just to get banned and during this period many people just go gamble again and lose
If you blame them but they are not accepting blame, what are you going to do next?