Hey,
Just wanted to point out, as Mandy did, that it is in poor business ethics to allow someone to violate the rules so long as they are losing money. They suddenly enforce rules when the guy was finally on a winning streak.
Shady.
Not only that but the site admins who have their contact info as only a telegram contact immediately blocked me when I wrote with a polite inquiry about their rules. Weird right?
Another problem is that they clearly state in their terms of service that they can, at their discretion, close your account and disburse the BALANCE to any player who gets banned for chat room violations. In this case, they suddenly keep the guy's winnings.
.
They owe the guy the money. I would not hold my breath though, sorry Ralph.
The worst part is that this guy had to resort to opening a scam thread because Nano is so terrible at helping their customer base. They need to do better.
And when someone is violating the rules in a way that makes them bannable they should never sit and watch them lose thousands first, knowing that they will just brush him off like a gnat when and if he wins.