The image below shows the letter that was sent to Ralph citing Nano Games logic behind the ban.
The most disturbing one is the last one that says they confirmed multiple accounts based on a player with a similar name to the original poster.   
Anyone with any experience in crypto KNOWS that impostors are everywhere in crypto circles. Simply seeing a guy with a similar name to his playing tells me nothing at all.  The fact they cited that as "valid evidence" is concerning.
Also,  they cited previous issues about suspected affiliate fraud but in the following images you can see for yourself that the previous problems Ralph was cleared of.  They found him "not guilty" in the past and reinstated his account. 
So why now are they reverting to those instances? 

The other reason given refers to an attempt to purchase an account and sharing of private telegram details in chat.  As you can see the offer to purchase an account was vague, and while it does show that Ralph was breaking the non-personal details sharing rule in chat - it doesn't say anything incriminating at all otherwise. According to Ralph that was about an account at a different site anyway.

Furthermore - that rule violation regarding the telegram contact info breaks a chat rule yes . BUT
In their terms of service they PLAINLY STATE the consequences of such a punishable offense and it doesn't allow them to keep a players balance.  I will show you in my follow up post. 
I just wanted to show these pictures for the original poster of this thread since he is a trusted friend and newbs cant share full images yet.