Post
Topic
Board Scam Accusations
Re: Account Banned and $24000 In Winnings Withheld by NanoGames.io!!! Be Careful.
by
Jayholio
on 29/11/2024, 03:47:42 UTC
Or not...whoa how TF do we put a pic here... Lol
8. Breaches, Penalties and Termination

>
4. Your Obligations as a Player

4.1. You hereby declare and warrant that:

4.2. You are not allowed to transfer, sell and/or acquire, user accounts.


8.1. If you breach any provision of these User Agreement or we have a reasonable ground to suspect that you have breached them, we reserve the right to not open, to suspend, or to close your Member Account, or withhold payment of your winnings and apply such funds to any damages due by you.


Ok this is the part that makes me KNOW that NANO is in the wrong.

This is a direct quote from their terms of service pages as seen herehttps://nanogames.io/help/agreement

_________________________________________________
"6.2. We have the right to remove the chat room functionality or immediately terminate your Member Account and refund your account balance if you:

(a) make any statements that are sexually explicit or grossly offensive, including expressions of bigotry, racism, hatred or profanity;
(b) make statements that are abusive, defamatory or harassing or insulting"
_________________________________________________
The list of reasons continues for a while but they say it there themselves. They will refund account balance to those who are removed because of chat rule violations.

The reasons they gave other than the broken chat rule were all determined to be forgiven when they previously let him back into his account. 
If this goes according to their own posted rules and terms they are supposed to return his balance, not just his deposit.  Otherwise, they should have to return all his deposits from the date of the first (resolved) infractions. That might be a bit more expensive than the winnings so it would be smart to just give the guy his money. 

They owe him that money.
Period. 

Here is a screen shot of their written terms about chat violations:

https://i.ibb.co/XZ68mH5/photo-2024-11-28-15-06-36.jpg

Regardless of how they feel about this man, they should return the funds that HE WON after being a long time player there.  It is beyond messed up that they banned him for old stuff only after he won.