I know that they do a lot of giveaways on Twitter, I know because I follow them on that social network, with these giveaways I think that they are at the same level as the competition but it is very difficult to win one of these giveaways because a lot of people participate in them, especially multi accounts I think this has a solution and it is a kyc
Each casino has its own way of running promotions according to agreed SOP to keep it running efficiently, consistently and according to its standards. Your suggestion about the bonus is still under consideration but when the complaint extends to KYC then it is no longer your domain. Casinos have methods of dealing with bonus hunters and I'm sure they know better than you.