Perhaps Zellix could add user account security using 2FA, such as confirming via email when logging in on a new browser or by using an authenticator application.
Then, I have questions regarding refunds when an order is canceled, either by the seller or by the buyer: What is the procedure if the user buys on Amazon with payment via Zelix?
I will work in the 2FA thanks for the input.
For refunds, right now its processed manually. After the refund is approved by amazon, in the case you presented that the seller cancels the order the refund is approved right away, if its a buyers request we have to wait for amazon to process it fully. We than refund you the crypto to your wallet.