Hello,
It's been more than two weeks now that you have blocked my account with my balance almost $6k, I can neither play nor withdraw..
You asked me for documents up to level 4 that I sent.
The support always answers me the same thing:
"Unfortunately we don't have an update for you at this time"
If someone would like to help me solve this problem please.
Ser, how do you gamble and what sorts of games do you play? Slot-machines, Dice, or BlackJack/Cards? Because from your post-history, you also had problems with other casinos as well. It's either you win larger than average amounts of money and withdraw everything immediately after winning, or you're probably playing behind different IP Addresses through a VPN. I suggest that you use only one IP Address if you're playing behind a VPN. Don't change it and make the casino believe you're hiding something.