This guys from customs are crazy!
I can understand opening a package for basic inspection, but removing the seal is unacceptable.
They probably didn't mess with the hardware itself and you can still use it, but you never know.
They offered sending me a new device in exchange of destroying the current one and taking video proof for that
Cool move from Trezor, but you can't be sure if customs will repeat the same thing with new package, and you probably have to pay import fees again for new package.
Best thing is to purchase hardware wallets in local shop, but you don't have this option.
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Yeah our customs are fools im thinking about just generate a seed then wipe the device
and generate a new seed and use a passphrase but im not sure if that enouph to be 100/100 safe